Cookie Policy

Cookies are small text files that a website places on your device when you visit. They let the site remember things about your visit — such as whether you are signed in, which theme you prefer, or how you found your way around — so that the next visit can be smoother and safer.

Cookies are not programmes and they cannot run code on your device. They are simply labels that your browser stores and sends back to the site when asked. Modern websites also use similar technologies, such as local storage and session storage, for the same kinds of purposes.

We use cookies only where they help us provide a secure, reliable and respectful experience. They allow us to:

• keep you signed in and protect your account;
• remember your preferences, such as your chosen theme;
• improve reliability and detect errors;
• understand how the platform is used in aggregate so we can make it better;
• detect abuse, spam and other activity that could harm recipients or the platform;
• maintain the security of letters, addresses and payments.

DearSomeone does not use cookies to build advertising profiles, track you across unrelated websites, or sell your personal information.

The cookies we use fall into the categories below. Some are essential for the service to work; others help us improve the experience and can be avoided if you choose.

We may introduce additional cookie categories in the future if new features require them. If a material change affects your privacy choices, we will inform you through the website or by email before the change takes effect.

We work with a small number of trusted providers who may place cookies or use similar technologies to support:

• authentication and account security;
• payment processing and order management;
• infrastructure, reliability and performance monitoring;
• fraud prevention and abuse detection.

These providers only receive the information necessary to perform their services. They are not permitted to use your information for their own advertising or profiling purposes, and we choose providers that align with our privacy-first approach.

You can control cookies through your browser settings. Most browsers allow you to review the cookies stored on your device, delete individual cookies or all cookies, and block future cookies from being placed.

Please be aware that blocking or deleting essential cookies may prevent some parts of DearSomeone from working correctly. For example, you may be signed out unexpectedly, or security features may not function as intended.

Because preference and analytics cookies are not required for core functionality, you can usually disable these without losing access to the platform. If we add a cookie consent manager in the future, it will reflect the categories described here.

Some browsers send a "Do Not Track" signal to websites. At this time, DearSomeone does not respond to these signals because there is no consistent industry standard for how they should be interpreted.

You remain in control through your browser settings and through any cookie choices we make available in the future.

As DearSomeone grows, the way we use cookies may evolve. We will update this page when that happens and, for material changes, we will also notify you through the website or by email.

We encourage you to check this page occasionally so you understand how cookies support your experience.

If you have questions about this Cookie Policy, or if you would like help managing your cookie choices, please write to us. A real person will reply.